Frequently Asked Questions

Veridian BI is an AI-powered financial intelligence platform built for entrepreneurs and small-to-medium businesses. It connects directly to your accounting software — QuickBooks, Xero, or Stripe — and uses Claude AI (by Anthropic) to generate executive-level financial analysis reports, health scores, and actionable CFO insights on demand.

Veridian BI is built for business owners, founders, and operators who want CFO-level financial intelligence without the CFO price tag. If you run a business with revenue, expenses, and financial data in QuickBooks, Xero, or Stripe — Veridian BI can turn that data into actionable insights in seconds.

No. Veridian BI is designed for business owners, not accountants. The AI translates your financial data into plain-language insights — profit margins, runway, expense ratios, valuation estimates — and tells you what they mean for your business. No spreadsheets, no jargon.

Veridian BI uses Claude, developed by Anthropic — one of the most capable and safety-focused AI models available. Claude is known for nuanced reasoning, accuracy, and the ability to synthesize complex financial data into coherent, actionable analysis.

No. All reports generated by Veridian BI are for informational and educational purposes only. Veridian BI is not a registered investment advisor, CPA, attorney, or financial professional. Nothing on the platform constitutes financial, legal, tax, or investment advice. Always consult a qualified professional before making material financial decisions.

Veridian BI offers four tiers:

• Free BI ($0/mo) — Unlimited access to BI calculators, revenue & expense analysis, break-even, valuation, and goal tracking. No Claude AI, no connected financial sources.
• Starter ($9.99/mo) — 20 Executive AI Analyses per month. Connect 1 financial source (QuickBooks, Xero, or Stripe).
• Pro Plus ($19.99/mo) — 100 Executive AI Analyses per month. All Supported Financial Sources. Multi-Source AI CFO Analysis. Most Popular.
• Business ($29.99/mo) — 200 Executive AI Analyses per month. All Supported Financial Sources. Multi-Source AI CFO Analysis.

Each time you click "Run Executive AI Analysis," that counts as one analysis. The AI pulls your connected financial data, cross-references it with your manual inputs, and produces a full executive intelligence report including a business grade, P&L analysis, MRR health, valuation, and 30/90-day recommendations.

No. Analysis credits reset each billing cycle and do not roll over. If you consistently need more analyses than your plan includes, consider upgrading to the next tier.

Yes. You can upgrade at any time and your new analysis limit will apply immediately. Downgrades take effect at the next billing cycle. Cancellations take effect at the end of your current paid period.

Both plans include all supported financial sources and Multi-Source AI CFO Analysis. The primary difference is volume: Pro Plus includes 100 analyses/month at $19.99, while Business includes 200 analyses/month at $29.99. The $10/month ladder adds 100 analyses at each step.

The Free BI plan is free forever — no credit card required. It gives you access to all the BI calculators and manual analysis tools. To try the Claude AI-powered reports, you can subscribe to Starter at $9.99/month and cancel anytime.

Currently live:

• QuickBooks — Full P&L, budget vs actuals, company info via OAuth
• Xero — Full P&L, organisation settings via OAuth
• Stripe — Revenue, MRR, active subscribers, transaction volume via restricted API key

Coming soon: Google Sheets, Microsoft Excel, Supabase, Datarails.

Click the Connect button on the QuickBooks or Xero card in your dashboard. You'll be redirected to their secure OAuth authorization page where you approve read-only access. Veridian BI never sees your login credentials — access is managed through official OAuth 2.0 protocols.

Go to your Stripe dashboard → Developers → API Keys, create a Restricted Key with read access to Charges, Customers, and Subscriptions, then paste it into the Stripe card in your Veridian BI dashboard. The key is stored encrypted and never shared.

Starter plan: 1 connected source only. If you try to connect a second, you'll see an upgrade prompt.

Pro Plus and Business: Connect QuickBooks + Xero + Stripe simultaneously. On these plans, Veridian BI performs a Multi-Source CFO Reconciliation — cross-referencing all sources in a single unified report and flagging any discrepancies between them.

No. Veridian BI is an independent platform. It is not affiliated with, endorsed by, or a certified partner of Intuit Inc. (QuickBooks), Xero Limited, or Stripe Inc. Connections are made through their official public API and OAuth programs.

Each report includes:

• Overall business health grade (A–F)
• Executive Summary with critical findings
• Profit & Loss Analysis
• MRR Health Report
• Cash Flow & Runway Analysis
• Expense Ratio Assessment
• Business Valuation Estimate
• Revenue Concentration Risk
• 30-Day Action Plan
• 90-Day Strategic Roadmap
• Investor/Lender Readiness Assessment

On Pro Plus and Business plans, when multiple sources are connected, Veridian BI fetches data from all of them simultaneously and feeds it to Claude as a unified dataset. The AI cross-references each source — for example, comparing QuickBooks revenue against Stripe charges — and flags discrepancies, timing differences, or data conflicts. This is the same reconciliation work a human CFO performs manually, done automatically in seconds.

The accuracy of every report depends on the accuracy of your source data. If your QuickBooks, Xero, or Stripe records are correct, the AI analysis will reflect reality faithfully. However, AI models including Claude can contain errors, omissions, or misinterpretations. Always verify material financial information with a qualified professional before acting on it.

Reports are generated on demand and displayed in your session. Veridian BI does not currently store the text of your generated reports. Your connection tokens and account data are stored securely in an encrypted database.

Yes. You can copy, screenshot, or export the report content. Note that any decisions third parties make based on shared reports remain your responsibility under our Terms of Service. Reports should be shared with appropriate context — they are AI-generated informational summaries, not certified financial statements.

All connections use OAuth 2.0 or encrypted API key storage. Data is transmitted over HTTPS/TLS. Access tokens are stored encrypted in a PostgreSQL database. Veridian BI accesses your financial data read-only and only when you request a report — we do not continuously sync or store your raw financial records.

No. Veridian BI does not sell, share, or monetize your financial data. Your data is retrieved solely for the purpose of generating your requested reports and is not used for any other purpose.

No. Veridian BI uses Claude via Anthropic's API for inference only — generating responses at runtime. Anthropic does not use API request data to train its models. Your financial data is never used to fine-tune or adapt any AI model.

When you cancel, your subscription reverts to Free BI and your connected source tokens are invalidated. You can request full account deletion at any time by contacting veridianbi@gmail.com. Upon deletion, all stored tokens and account data are permanently removed.

Veridian BI is operated under the laws of the State of Arizona, USA. Any disputes are subject to binding arbitration in Maricopa County, Arizona under American Arbitration Association rules.

All payments are processed securely through Stripe. We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) and any payment method Stripe supports in your region.

When you exhaust your monthly analyses, the Run Executive AI Analysis button will show an upgrade prompt. Your account is not charged extra — you simply wait for the next billing cycle reset, or upgrade to a higher plan immediately to get more analyses right away.

Contact veridianbi@gmail.com to cancel. Your subscription remains active through the end of your current paid period. There are no cancellation fees. After cancellation, your account reverts to the Free BI plan with all free features intact.

Refund requests are evaluated on a case-by-case basis. If you experience a technical issue that prevented you from using the service, contact veridianbi@gmail.com within 7 days of the charge and we will work with you to resolve it.